This is how to create an incoming payment from a supplier (insurance claim etc.):

 

1. On the supplier window, create a new refund with the incoming amount.
2. Then, create a credit note in the supplier window with the refunded amount to let the system know that the supplier owes you this amount.
3. In the credit note window, add the description e.g. Insurance claim.
4. You can then apply the credit note to the refund in the same window.
5. Click Save
6. On the statement this will show as credit on the owner's account.