This is how to correct an underpayment to the landlord.
Scenario:
The correct amount owed to the owner was £1320 however you mistakenly sent only £1000 to the owner. You then sent out another payment of £320
Solution:
To ensure the bank reconciles with both payments, please follow the steps below:
- Find the owners statement which includes this transaction
- Under Pay amount, you should put in £1000 and click on the tick next to the amount.
- Click on Save and close.
- Create a new statement by clicking on Statement & payout.
- You will automatically see the rest of the amount being carried over.
- Click on Save and close.
- In the banking window you will now be able to reconcile each statement to its correct payout.