Automate Chasing Arrears in SleekTech Property Management 


Efficiently managing arrears is a critical aspect of property management, and SleekTech's automation tools make the process seamless.


This guide explains how you can set up and manage automated arrears chasing to streamline communication with tenants while ensuring no overdue payments are overlooked.


The rules you create will apply to all tenancies with arrears, no matter how many days they are overdue. Once you finish creating a rule, the system will automatically check back and apply it to any tenants who match the criteria. This makes sure nothing gets missed and everything stays on track.


Understanding Automated Arrears Chasing Rules


With automation rules, you can define a sequence of actions based on the number of days a tenant has been in arrears.

  • Set Up Rules: Create rules to trigger specific actions after a set number of days. For example:
    • Day 5: Send a polite reminder email and update the tenancy status to "First Reminder."
    • Day 10: Send a second reminder and update the status to "Second Reminder."
    • Day 15: Notify the tenant with a formal arrears letter and escalate the status to "Final Notice."
  • This sequence can continue based on your policies, ensuring consistent communication without manual effort.


Here is a quick overview on how to get started.


Setting up your rules.

Here is a step by step guide on how to set up your rules.

Step-by-Step Guide to Setting Up Arrears Rules




Which Tenancies will be included 

To understand more which Tenancies will be included in Arrears Automation and how to exclude or include specific tenancies, see here:

Which Tenancies will be included in Arrears Automation Rules




Monitoring and Overseeing Automation Runs 

The arrears automation system provides several tools for tracking, managing, and understanding how your rules are running. Here’s a detailed breakdown of how you can monitor and oversee automation runs effectively:

Monitoring and Overseeing Automation Runs



Best Practices for Effective Automation 

To ensure your arrears automation system is efficient and hassle-free, it’s important to follow best practices.


These tips will help you optimize your workflow, avoid common pitfalls, and maintain a seamless process for managing arrears effectively: 

Best Practices for Effective Automation




Flexibility and Control

SleekTech's automation tool is highly adaptable, offering customization for every stage of the arrears chasing process.


With options to fine-tune rules, email content, and scheduling, it ensures a professional and effective approach to arrears management.


Start leveraging this powerful feature today to save time, reduce manual errors, and maintain better relationships with tenants while ensuring timely rent payments.