Privacy Policy
Last updated: 11/09/2025
1. Who We Are
This Privacy Policy explains how SleekTech Ltd (“SleekTech”, “we”, “our”, or “us”) collects, uses, and protects personal data.
- Legal entity name: SleekTech Ltd
- Trading name: SleekTech
- Registered office: 48 Schonfeld Square, London N16 0QQ
- Privacy contact email: info@sleek-tech.co.uk
- Telephone: 020 3962 8858
SleekTech Ltd is the data controller of the personal data we process in connection with our property management SaaS platform.
2. Types of Personal Data We Collect
We process the following categories of personal data:
- Clients (property companies and users): company and user account details, billing and payment information.
- Landlords: details of individual landlords and landlord companies, property details.
- Tenants and related contacts: tenants, guarantors, and other relevant contacts (e.g. emergency contacts).
- Suppliers/contractors: company details, contact information, and assignment data.
We do not intentionally collect or require special category (sensitive) personal data.
3. How We Collect Data
Personal data is collected in the following ways:
- Manually entered by users: when clients, landlords, tenants or suppliers enter data into the platform.
- Integrations with third-party systems: including open banking providers, maintenance portals, and other connected services.
- Automatically collected data: including system logs, cookies, and analytics to ensure platform performance, security, and improvement.
4. Purpose of Processing
We process personal data for the following purposes:
- To operate and provide our property management SaaS platform.
- To facilitate communication between clients, landlords, tenants, and suppliers.
- To provide billing and account management services.
- To comply with legal and regulatory obligations.
- For usage analysis and to improve our services, including targeting features to client needs.
- With consent, for marketing and service updates.
5. Legal Bases for Processing
We rely on the following legal bases under the UK GDPR:
- Contractual necessity: to provide our SaaS platform and fulfil agreements with clients.
- Legitimate interests: to maintain and improve our services, ensure security, and analyse usage.
- Consent: for optional marketing communications and non-essential cookies.
6. Data Sharing and Transfers
We share personal data only as necessary with trusted third parties who support our services. These include, but are not limited to:
- Microsoft Azure – hosting, database, and storage services
- Stripe – payment processing
- SendGrid – email communications
We may also engage other carefully selected service providers for purposes such as IT support, analytics, system monitoring, or customer communications. All such third parties are required to process personal data securely and only in accordance with our instructions.
Where data is transferred outside the UK/EEA (for example, to US-based providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK Government or other recognised transfer mechanisms.
7. Data Retention
Data is retained for as long as required to provide the SaaS service. Client data, including landlord, tenant, and supplier records, remain in the system while the client account is active. Data may be archived or deleted upon termination, in line with contractual and legal obligations.
8. Security Measures
We take data security seriously and implement strong technical and organisational measures, including:
- Azure SQL Database security: encrypted at rest and in transit, firewall and threat detection, and role-based access.
- Azure Storage security: server-side encryption, secure access signatures, access tier controls, and monitoring.
- Role-based access controls: users have permissions restricted to their role and client context.
- Identity management via ASP.NET Identity and Azure AD.
- Regular backups and monitoring to ensure continuity and minimise risks.
9. Children’s Data
Our services are not directed at children under 18. Any data relating to minors (e.g. named tenants) is processed only as part of a tenancy record provided by a landlord or agent.
10. Your Rights
Under the UK GDPR, you have the following rights:
- To access a copy of your personal data
- To correct inaccuracies in your data
- To request erasure (“right to be forgotten”)
- To restrict or object to processing
- To request data portability
- To withdraw consent (where processing is based on consent)
- To lodge a complaint with the UK Information Commissioner’s Office (ICO)
11. Contact Us
For any privacy-related queries or to exercise your rights, please contact:
Email: info@sleek-tech.co.uk
Telephone: 020 3962 8858