SleekTech includes configurable Maintenance Priority Levels to help you organise jobs, respond appropriately, and ensure urgent issues are handled first.

Default Priority Levels

By default, SleekTech includes:

  • Low
  • Medium
  • High
  • Urgent

These provide a ready-to-use structure for classifying maintenance jobs.

Customising Priority Levels

You can tailor priority levels to match your workflow.

How to Customise

  1. Go to Control Panel
  2. Click Settings
  3. Open the Maintenance tab
  4. Navigate to Priority Levels

From here you can:

  • Add new priority levels
  • Edit existing ones
  • Set a colour for visual clarity
  • Add a description to guide users

Reordering Priority Levels

  • Simply drag and drop the priority levels to change their order
  • The order reflects how they appear throughout the system


Setting a Default Priority

You can define a default priority for all new jobs.

How to Set

  1. Go to Control Panel → Settings → Maintenance tab
  2. Find the section “Default Priority for Maintenance Job”
  3. Select the desired priority level

This ensures every new job starts with a consistent priority.



Updating Priority on Jobs

Individual Jobs

  • Open any Maintenance Job
  • Update the Priority field as needed


Bulk Updates

You can update multiple jobs at once.


Option 1: From View Maintenance

  1. Open View Maintenance
  2. Apply filters as needed
  3. Select one or multiple jobs
  4. From the top command bar, choose Priority
  5. Select the required level

Option 2: From Dashboard

  1. Go to the Maintenance Dashboard
  2. Click into any relevant card (e.g. jobs by priority or supplier)
  3. Apply additional filters if needed
  4. Select multiple jobs
  5. Use the top command bar → Priority


Dashboard Insights

Jobs by Priority Level

  • Quickly see how many jobs fall into each priority category
  • Helps identify urgent workload

Jobs by Supplier

  • View jobs grouped by assigned supplier
  • Helps manage workload distribution



Summary

Maintenance Priority Levels allow you to:

  • Clearly define urgency
  • Standardise job handling
  • Update jobs efficiently (individually or in bulk)
  • Gain visibility through dashboards


Using these tools effectively ensures the right jobs are prioritised at the right time.