Tenants

How rent amount for partial invoices are calculated
This is how rent amount for partial invoices are calculated If a partial rental invoice is created, the system will take the monthly rental amount and m...
Tue, 12 Mar, 2024 at 3:07 PM
Tenant paid supplier directly and requests the funds to be returned
This is how to refund a tenant for paying a supplier directly, and wants the funds to be returned to him (and not as credit for his rent) Create a cred...
Thu, 24 Apr, 2025 at 3:44 PM
Rent Increases Management Window
The Rent Increases management window enables you to see an overview of your rent changes. You can use the filters to view and manage all previous and up...
Thu, 21 Mar, 2024 at 12:47 PM
How to move a lease to a different property
In order to change a lease from one property to another following the steps below. Open the most recent rent invoice. Edit the end date to the last...
Mon, 1 Apr, 2024 at 10:55 AM
How to reconcile supplier invoice when tenant paid supplier directly
A tenant has independently covered the costs of repairs or maintenance, which you will deduct from that months rent.  However, you already have the invoice...
Thu, 4 Apr, 2024 at 11:13 AM
Service charge
The following article will explain how to set up a charge schedule for a lessee or commercial tenant so that the correct percentage of a service charges or ...
Wed, 8 May, 2024 at 12:46 PM
Charging a tenant from a Supplier Invoice
This is how to forward a charge to a tenant from a supplier expense. Scenario: A tenant breaks a window and you would like to charge him for this damage...
Fri, 3 May, 2024 at 11:43 AM
How to bulk send multiple tenants invoices.
The following instructions will explain how to send out tenant invoices in bulk. On the main ribbon click on Expected Rent. This will tak...
Wed, 8 May, 2024 at 12:45 PM
How to manage rental over payments
When dealing with rental payments that exceed outstanding rent amounts, our system offers two methods to effectively link these payments. Whether you prefer...
Tue, 9 Jul, 2024 at 3:18 PM
Why doesn't the expected rent window display all the rent due for this month?
The Expected Rent window shows rent due for invoices that have already been been created.  The right side panel displays information on the number of in...
Thu, 24 Apr, 2025 at 3:55 PM